Personal Information Protection Principles
2. Identifying PurposesPersonal information that the Company collects from customers includes:
- the customer’s name and address and other contact information;
- facts about consumption, both historic and current;
- facts about payment for services, including general financial information;
- credit and reference information;
- computer and browser information such as screen resolution, version of browsers, operating systems, etc.
- to establish and maintain effective communication and provide on-going service;
- to bill and collect for payment of services;
- to establish and maintain responsible commercial relations with customers and provide them with ongoing service;
- to understand customer needs and eligibility for products & services;
- to recommend particular products & services to meet customer needs;
- to develop, enhance, market or provide products and services;
- to manage and develop The Company’s business and operations, including personnel and employment matters; and
- to meet legal, regulatory and settlement requirements.
3. ConsentThe Company will obtain consent before or when it collects, uses or discloses personal information about an individual. An individual can provide consent to the collection, use and disclosure of personal information about them expressly or implicitly. The Company will collect, use or disclose personal information without an individual’s consent only in limited circumstances as permitted by law. Subject to certain legal and contractual restrictions and reasonable notice, an individual can refuse or withdraw their consent to the collection, use or disclosure of personal information about them at any time. If you do receive an unwanted email or other message from the Company, you can simply send an email to firstname.lastname@example.org and request that your email address not be retained. All existing customers have been or will be informed of what types of personal information have been collected, the purpose for the collection and the procedures available for contacting the Company with any inquiries.
4. Limiting Collection and Information About ChildrenThe Company limits the amount and type of personal information it collects to that which is necessary or appropriate for the purposes indicated in principle # 2. Each affiliate of the Company will be responsible for its own collection, use and disclosure of information. Personal information will be collected by the Company using procedures which are fair, transparent and lawful. The Company has no intention of collecting personally identifiable information from anyone under the age of 18. When the Company becomes aware that personally identifiable information from a child under 18 has been collected without such child’s parent or guardian’s consent, it will use all reasonable efforts to delete such information from its records.
5. Limiting Use, Disclosure and RetentionThe Company will only use the personal information for the purpose for which it was collected as identified in principle #2, unless consent is given by the individual to use or disclose it for another purpose. The Company treats your personal information as confidential and does not disclose it to third parties or use it without your written consent, except where such personal information is require to be disclosed to third parties under certain circumstances. When personal information is provided to third parties, the Company provides only that information which is (a) in accordance with principle #2; (b) in accordance with your agreement otherwise provided to disclose such information; or (c) that is required in the circumstances. Information provided to third parties is provided only for the purpose stipulated and except for information provided in accordance with law, such information is subject to specific confidentiality obligations. Companies to whom the Company may provide information must ensure that their employees who have access to your personal information agree to comply with the Company’s privacy standards. Third parties include:
- An agent acting on behalf of the Company, such as a company hired to perform installation or maintenance on our behalf;
- A collection agency, for the express purpose of the collection of past due bills;
- Law enforcement agencies, in emergencies, for internal security matters, or where required by court order or search warrant;
- Billing, settlement or market operation purposes.